James Wild MP has welcomed the new Care Quality Commission report which recognises the significant progress made at the QEH since 2019.
The report follows inspections in December and January has now rated the QEH as "Good" in all core services inspected, with the recommendation that the Trust moves out of the recovery support system (special measures).
The CQC inspected three core services during their unannounced visit in December 2021 – Medicine, Urgent and Emergency Care (including the Emergency Department), and Critical Care. All three services were rated ‘Good’ overall.
The inspection team returned in January 2022 to complete a Well-Led inspection, which has resulted in a ‘Good’ rating for the Trust. This means QEH is now CQC ‘Good’ in three domains – Caring, Well-Led and Effective.
Caroline Shaw CBE, CEO, at QEH said:
“The publication of today’s report is a really important moment and milestone for all of us. It is the result of a huge amount of hard work, focus and an absolute determination to continuously improve care and services for our patients and their families.
“This report shows how far QEH has come in the last three years, and that this Trust is well on the way to becoming the outstanding organisation that we all know it can become. Many congratulations to our Critical Care Team for being rated ‘Outstanding’ for Well-Led and having outstanding practice recognised in many areas, including patient safety, workforce developments and research and innovation projects.
“Importantly, the report also points to the areas in which we need to give even greater focus in the year to come. This includes leadership development across the organisation and continuing to do all we can to secure maximum capital investments so we can improve our decaying estate and the physical environment of our hospital. We know this is a key factor in delivering an outstanding experience for our patients, their families and staff.
Since being elected James has worked closely with the Trust to secure investment and improve services at QEH for patients and staff. He continues to campaign for QEH to be selected as one of the further new 8 hospitals the government is committed to.
Commenting on the Care Quality Commission’s report, James said:
“This really positive report reflects the significant improvements in the care provided for patients at QEH over the last three years. This hasn’t happened by luck - it is due to the sustained commitment of staff across the hospital to deliver better outcomes for patients and they should be proud of their achievements.
“Now the focus is on delivering further improvements for people across West Norfolk and I will continue to champion QEH’s case for major investment in modernisation as part of offering a better experience for patients, their families, and staff.”
